Terms and Conditions

Effective Date: February 7, 2025

Welcome to PureGemss. By accessing or using our website and services, you agree to abide by the following Terms and Conditions. Please read these terms carefully before using our site or making a purchase. If you do not agree to these terms, you should not access or use our website.

1. Acceptance of Terms

By accessing or using PureGemss, you agree to comply with and be bound by these Terms and Conditions. These terms apply to all users of the site, including browsers, vendors, customers, merchants, and content creators. If you do not agree with any part of these Terms and Conditions, you must not access our website or use our services.

2. Changes to Terms

We reserve the right to update, modify, or revise these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated terms on this page. We encourage you to review these Terms and Conditions periodically to stay informed of any changes.

3. Product Information

PureGemss aims to provide accurate and up-to-date information regarding the products listed on our website. However, we do not guarantee that the descriptions, pricing, or other content on the site is always complete, current, or error-free. If you find an error in the pricing or description of a product, please contact us for clarification before completing your purchase.

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of PureGemss or its content providers and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, distribute, or display any content from the website without prior written permission from PureGemss.

5. Account Registration

In order to make purchases or use certain features of the website, you may be required to create an account. When creating an account, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials, including your username and password.

If you believe that your account has been compromised or used without authorization, please contact us immediately. We are not responsible for any losses or damages resulting from unauthorized use of your account.

6. Order Acceptance and Processing

When you place an order through our website, you will receive an order confirmation email. This email is a confirmation of your order, not an acceptance. Your order is not deemed accepted until we have processed and shipped your items. We reserve the right to cancel or refuse any order for reasons including, but not limited to, product availability, errors in product information, or suspected fraudulent activity.

7. Payment Terms

All transactions made through PureGemss are processed through secure payment gateways. We accept various payment methods, including but not limited to:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other secure payment methods as listed at checkout

By submitting payment information, you confirm that you are authorized to use the selected payment method and that you provide valid payment details.

8. Shipping and Delivery

We offer reliable shipping services to ensure that your products reach you in a timely and secure manner. Shipping fees and delivery times will be calculated at checkout. Please refer to our Shipping Policy for more detailed information regarding our shipping process and estimated delivery times.

Please note that we are not responsible for delays caused by third-party shipping carriers or customs procedures.

9. Returns and Refunds

For details on our return and refund policy, please refer to our Return and Refund Policy page. We strive to offer satisfaction with every order, but in case you are unsatisfied with your purchase, you can initiate a return as per the terms outlined.

To initiate a return or request a refund, please contact us within 30 days from the date of receipt.

10. Limitation of Liability

To the fullest extent permitted by law, PureGemss will not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our website, products, or services. In no event shall PureGemss‘s total liability exceed the amount paid by you for the products or services that caused the issue.

11. User Conduct

You agree to use PureGemss solely for lawful purposes. You may not use our website to:

  • Engage in fraudulent activity or unlawful conduct
  • Post harmful, offensive, or defamatory content
  • Violate any applicable laws or regulations

Any violation of these terms may result in the suspension or termination of your account.

12. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content or privacy practices of third-party sites. We encourage you to review their respective terms and privacy policies before interacting with these external sites.

13. Privacy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information. By using our website, you agree to the collection and use of your data as outlined in the Privacy Policy.

14. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the United States.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions or any other aspect of our website, please do not hesitate to reach out to us:

Thank you for choosing PureGemss. We look forward to providing you with excellent service and high-quality jewelry products.

Last updated: February 7, 2025